May 17, 2012 Dell Update Packages (DUP) in Microsoft Windows 64bit format will only run on Microsoft Windows 64bit Operating Systems. When selecting a device driver update be sure to select the one that is appropriate for your operating system.
Hi Linda,
1. Are you able to use other usb devices without any issues?
2. Did you make any changes to the computer prior to this issue?
3. When exactly do you get the message “modemlistener.exe”?
4. Are you trying to use HSPA USB modem to connect to internet?
5. Do you have the HSPA USB modem software installed?
Download Usb Modem Driver
Let us follow these methods.
Method 1.
If the hardware is not getting recognized, then run the troubleshooter and check if that helps.
Verizon aircard drivers. Easy Driver Pro free scan will find all the outdated drivers on your PC.
Follow these steps:
a) Press the ‘Windows + W’ key on the keyboard.
b) Type troubleshooter in the search box and then press enter.
c) Click hardware and sound and run the Hardware and Devices Troubleshooter.
d) Follow the On screen instructions.
a) Press the ‘Windows + W’ key on the keyboard.
b) Type troubleshooter in the search box and then press enter.
c) Click hardware and sound and run the Hardware and Devices Troubleshooter.
d) Follow the On screen instructions.
Method 2.
If you are getting the message “something about a modemlistener.exe” after plugging in the USB device, then you may perform a full computer virus scan and check the status.
A fast way to check whether your PC has a virus is to use Windows Defender. This malware protection is included with Windows and helps identify and remove viruses, spyware, and other malicious software.
How do I find and remove a virus?: http://windows.microsoft.com/en-us/windows-8/how-find-remove-virus
Note: There could be a loss of data while performing a scan using Microsoft safety scanner to eliminate virus if any.
Reply with the status of the issue and we will be glad to offer our assistance.